6 Important Steps to Shift Career from QA /Tester to BA / Business Analyst
Why Business Analyst or BA is one of the best options to go for. What are the skills required for BA. responsibilities of BA and what are those 6 steps you should follow to become a successful Business Analyst.
I have a friend who is having 5 years of experience in Manual Testing. Has very good knowledge of testing concepts and QA. He is working in the Banking domain since beginning in reputed MNC. But now saturated with writing Test Cases (TCs), Execution, and the same testing process.
He has reached to the peak point of Domain Knowledge and Testing that he is not finding it challenging it anymore (at least as per him). As he is not interested in people management, he didn’t accept a Lead or Manager role. Now he feels need to upgrade his skills and profile. Not able to make the right decision.
This is happening with most of the testing folks nowadays. If you are into manual testing for more than 6 years, its high time to upgrade yourself. Many are going for Automation and ETL or Data Warehouse (DWH) testing.
Both are good options and in demand and have a scope. But both the options have its pro and cons.
Automation Testing :
Pros:
- Its much in demand so added advantage for manual testers.
- Easy for a tester to switch into automation.
Cons:
- Need to learn automation tools that mostly require programming knowledge.
- Not all companies prefer automation.
ETL / DWH Testing:
Pros:
- Easy to move if have knowledge of DB Concepts and Queries
- Comparatively easy than Automation
Cons:
- Need to learn ETL tools.
- Only big companies go for ETL / Data Warehouse testing.
- Reports testing might be challenging for many as we need a thorough knowledge of Data models and queries.
- DWH testing might be quiet boring for some, as no User Interface is involved here.
Apart from the above options, BA can also be a very good choice for QAs to shift their careers. BA is certainly high paying and so-called High Profile job than Manual Tester.
Let’s see what are the responsibilities of Business Analyst and Skills needed for that. And How QAs have the advantage to play that role.
Responsibilities of Business Analyst :
- Interact with Client to understand the business requirements
- Analyze the requirements
- Prepare a business requirement document.
- Work closely with developments team to check the feasibility of requirements
- Have a TCs review with the Testing team.
- Give a demo to the client of application POC.
- Work with Client for UAT.
Skills required for BA :
- Excellent Domain knowledge.
- Good Communication Skills.
- Expertise in MS Word and Excel
How to shift career successfully from QA to BA :
1. Improve your Communication skill:
Key to any role is communication, but for a Business analyst, it is one of the crucial factors.
Communication includes Written as well as Oral communication. So when stepping into BA’s role, you need to work on your verbal and written communication skills.
Written Communication :
No grammatical mistakes.
Learn Mailing etiquettes.
Spell check contents properly
Oral Communication :
Develop an ability to explain the concepts in simple words.
You should be very clear about the requirement and no confusion.
2. Gain Domain knowledge:
Be the master in your domain or Product.
Focus on end to end business processes.
Get all your concepts cleared and have clarity of all the requirements.
3. Observe BAs and assist in the current project :
I will suggest, before making a direct move from QA to BA, first work with the Business analysts in your current project.
Help them in preparing BRD or any other documentation required. Ask questions. Get all your doubts cleared.
Observer him/ her closely how they are working, the way they handle clients. The way they explain things. Ask them to invite you for any presentation or meeting they are going to attend.
Ask them to involve you in all client communication emails.
Tip :
Divide their workload, so they will be happier to help you. This will give you practical knowledge and provide rich experience as a BA.
4. Talk to your Project Manager :
Have a word with your PM regarding your aspirations. You can discuss it in your appraisal meetings. He is the one who can give you your first chance in your organization which is a big milestone.
If not in your current project, he might be aware of requirements in other projects. You can give the interview there and grab the opportunity.
Tips:
If you are a critical Qa resource for your project, show his readiness to work 50% as BA and 50% QA.
Also, try to work on a project where there is a team of BAs. Avoid working as a solo BA on your first assignment.
5. Do Certification / MBA :
If you are not confident about domain/product, you can check internal certifications offered by companies. Most of the MNCs provide Learning Materials, Online or Classroom training for acquiring Domain knowledge. At the end of the course/training, they will conduct the exam and offer certification. Please take advantage of that.
Else go for MBA (full time / part-time) and gain appropriate knowledge. But again its a matter of choice.
Tip: You can check external certifications that are widely recognized.
6. Change the company to apply for BA :
If you don’t get a chance in your current company, then hard luck! As you will have to struggle little more to prove yourself as a BA. But again if you have knowledge and skills, you can cross this hurdle easily.
Tips:
Check BA opportunities through reference, so less competition will be there than walk-in.
You can settle down for a little less salary than industry standards to grab opportunity first time.
Conclusion :
First, decide if you want to shift career.
Work on your basic communication skills.
Take time to study your domain or product.
Put some extra efforts apart from your QA tasks to work with BAs.
And you are good to go!
I hope you find this article helpful. Please write to us in a comment if you have any other views/opinions/tips or stories to share.
All the Best!
Hi,
Very good explanation through this article. I am having 5+ years of experience as a QA and recently switched company. I want to make my career as a BA. I enquired about this certification and courses but i am not sure which one is better to go ahead. can you please suggest through which e- learning website/ video’s I can pursue this course.
I have 6 + years of experience on Functional Testing in Healthcare domain. I wanted to change my Domain from Testing .
I learned Selenium but couldn’t able to have some hands-on Automation. My whole experience was into Agile methodology where I had
Good touch with my BA and scrum master. I was thinking to start AWS certification ,but feel like they might need some coding knowledge
to work on .Can anyone from this community suggest the course or certification to change my career .
Nice article you shared with us. Our institute training business analysts who offer business analyst training and placement services. If anyone wants to learn at online classes then contact us through the website page.
Hi, I have around 12 years experience as Manual Testing and extensive experience in Mobile domain. I have done automation using selenium, Appium but not much interest in coding. I am working as Lead QA Engineer, and looking for BA or Management role. pls let me suggest which course or program i need to prefer as long run in career.
I have 7 years of system level manual testing in power electronics and communication domain. Later shifted to corporate training in testing certifications and worked as a Corporate trainer for 6 years and later worked for 6 years as a coordinator for technical events.
Have taken a break for 6 years now and want to get back to industry. Buy now I am confused whether to start from scratch as a manual tester or switch to BA.
I do possess Executive MBA in Training and Development domain.
My communication skills are good and testing skills are excellent.
Hi..I am garima ..Currently I am working as a developer ..But that’s not suit me ..I want to change my job as a BA..It is good decision or not..Help me…
If any job profile doesn’t suit you, changing it is the only solution.
Regarding BA, Good Domain/Product Knowledge and Good Communication are the keys.
If you think you have it..just go for it.
Else work on those skills hard and then give it a try.
Hi Shilpa,
I have 7.5 years of experience in multiple domains recently switched company and working for their Consulting product.Can you please let me know how can I shift to BA in a product based culture.As my past experience were not in Telecom/Banking which i guess are in demand.I know little bit of selenium and little programming also.
Regards,
Anand
Hi Team,
I am a manual tester with 3+ years of experience. I am looking for a change as my growth is stagnant. I have learned automation(Selenium) but did not get much chance to do practical. Could you help me for getting new job where my profile is matched with this.
I have a quick question dear.
I am ISTQB Certified-Agile Extension Sr.QA engineer have been working in IT industry for more than 6+ where i have gained extensive knowledge of different products/Domains . I am looking for a change as my growth in BA.
how do i approach to BA career ?
Hello Rehan,
Thanks for writing !
I will suggest instead of product go for domain expert.
As mentioned in the article, assist your BAs, look for different prj as a BA.
Or based on your knowledge directly apply for BA in other companies.
Your knowledge is a key.
All the best !
Hi,
I need career advice.
I am a manual tester with 10+ years of experience & leading a team. I am looking for a change as my growth is stagnant & I am not learning any new things.
I have learned automation(Selenium) but did not get much chance to do practical.
Could you suggest me apart from BA profile.
Thanks
I am very happy to see this article at this moment because I am working as HR executive since 11 months in a software company and very fortunate that they are few openings for BA in our company. I want to change my domain to BA(BTWN my qualification is BTECH+MBA) so may I know how can I approach the management in order to get into BA role?
Thanks.
Hi Sam,
Glad that you found this article useful !
You got good academic background. BTECH +MBA means you are technical person with good communication skills 🙂
So only part you need to improve is your domain knowledge.
First to try to be master in it. Certifications or external MBA can be options.
Once you are confident enough, can talk to your manager if they permit role change.
Else can try in another company.
But I fear your will have to start as a fresher, as your HR exp. won’t get count.
Hope this helps ! Let me know if you need more.
All the Best !
Hi ,
It was a great explanation and do much practical.
I have one doubt that how anyone can be expert in banking domain , is there any courses there or any study material.
Thanks Utkarsh!
Regd. Banking or any domain knowledge, most of the MNCs offer classroom sessions from experts. also study materials, case studies in their repository.
So you can get benefit of that.
Externally, you can find many courses from private institutes as well.
Hope this helps !
Hi,
It’s a great article.
I have experience of 2.5 years in manual testing after that I was working as BDE and tester both for 2 years, Now I am really confused that what should I do? Please suggest me something.I also don’t know about automation as programming is really horrible for me some people say its easy or some says its hard ..
Hi,
It’s great that with so less experience you are working as BDE.
It shows that you have good communication skills and great product/business knowledge.
BA should be the best option for you.
Or can go into people management, but your experience can be an issue.
Hi,
I am a QA tester with 10+ years experience.I have experience in different domains like banking, travel and transport and pharma(7+). I have learned automation(Selenium), but never got a chance to work on that on a higher extend.And it really doesn’t excites me.I am interested in shifting my role from tester.But I am confused which role should I choose.Like BA, automation or data analyst.In my current company they really do not value testers. Can you please guide…Appreciate any help on this matter.
Hey,
Thanks for writing us.
You have good amount of experience in QA and IT.
So first decide what excites you. All career choices are good in long run,only if it’s of your interest.
Try to work with your BA or data analyst unofficially, understand their work and flow.
It will help you to take decision.
Please let me know if need more.
Thank you for the suggestion, Shilpa. In your opinion, for better openings in future, what will be a good choice? Say continue as a QA do some PMP cerf and go towards managerial role or shift as a BA or towards data analyst side. Please let me know ..
Hi, thanks for writing us.
For long run, consider your interest. If you are interested into people management, go for PMP.
If inclined towards technical stuff, go for Automation and if both appeals you go for BA 🙂
Lovely article. I am a software developer looking to make a transition into a BA role. I have 8 years of experience in development but I am looking to switch to a BA profile. In my current company there is no scope to make the switch hence planning to look for it outside.
What would you suggest I should include in my resume? Would you suggest I do some certification?
Your suggestion will be highly appreciated.
Thanks,
Alex
Hi Alex, anytime 🙂
If you have good domain knowledge, you can mention like you worked with business analyst to know the process unofficially. If any internal certification you done, mention that as well.
Here knowledge is a key. If you want in depth knowledge of your domain, just go for certification.
Hope this helps !
Very helpful article..!
Thanks Jaya !
Glad you found it useful.
Keeping visiting ! Keep learning !
Hi… Im a manual tester and presently planning to change my role into business analyst and also im presently playing role of both BA and QA… However my doubt is since my role here is quality assurance engineer and when i quit the company for a new job and if my experience letter reads me as a quality engineer will it pose a problem in yhe new company to chift as a BA
It should not matter if you have strong knowledge of BA.
You can always clear it to new HR that, you had joined as QA but worked as QA and BA.
And now want to shift into BA.
Hope this helps ! All the Best !
So My Presnt QA as my designation will not hinder me from moving into BA profile right??
Words of relaxing pleasure ..Thanks a ton that?
Certainly not.
Many of my friends are moved from QA to BA.
Hi,
I am having 3.5 years of Experience in Manual testing and Web services testing.Now I have decided to shift my career from Testing engineer to Business analyst.So Can you please suggest me any blog or any source of study from where i get an idea about that role.In my previous organization I closely worked with the BA to understand the Requirements.
Hi Jack,
Roels and Responsibilities of BA are more or like same in all organizations, which you can find on google easily.
Depending upon your domain try to get certifications.
Many IT organizations have their internal domain certifications. You can start with that.
Hope this help !
Hello,
I like your article.Thanks a lot.
I have 7 years of experience in manual testing in different domains like Banking, Marine/Shipping Industry, ERP and finance and retail.
Now, I want to change my profile from QA to Business Analyst.I just want to ask that how to change my resume and what should mention in resume.
Thanks
Hi Vani,
Thanks for writing us.
Your profile looks promising. How much confident you are about domain knowledge to change profile.
If you are looking for external opportunity, I will suggest assist your BA in at least one project.
To update resume, may I know at what experience level you are applying for BA?
Hi,
I am a software tester with 3 yrs of exp.But i have a daily interactions with client, gathering requirement,assigning and discussing the requirement to the developer and also help them to deliver quality product to client.i create Minutes discuss with clients and also give the demo of the product developed.and also do a testing on the application
Now i am confused what should i do next in my career.
Please help!!!
Hi,
Thanks for writing us.
It seems you are into product based company.
Its good you are involved into many testing activities have good knowledge of your product.
Look for Automation if interested or testing on mobile devices also in demand now a days.
Should i go for Business Analyst or Product Owner?
Hi,
In my opinion both are good options, but demand for BA is more in market.
See your interest as well.
Hi Shilpa,
I need some guidance.
I am a Manual Tester with 7 years of experience in Manual testing with exposure to automation testing using QTP and ETL testing as well. I do not have any domain knowledge.
I took a 5 year break and now I am working for a small IT company doing different things like requirements gathering, project governance, stakeholder management- non of it in depth.
I want to move to a BA role now. How do you see me doing this?
Will the IIBA CCBA certification help? Should I pursue any domain specific certification? Any suggestions?
Thanks in advance.
And off-course a great article!
Hi Manisha,
Thanks for writing us.
What you are doing now seems Managerial activities.
What is the domain you are working in?
For BA, Domain Knowledge is must !
And as for my experience, BA in Banking and Finance domain are more in demand in IT.
so certification / knowledge in any specialized subject like Retail Banking / Insurance/ Private Banking may help to switch role!
Hope this helps !
Let me know if need anything else.
Thank you for your post. I really needed this advice. I am exactly 5 years this month as as a manual tester for a bank. This is my first and current work after graduating college.
My company is opening an opportunity for me to switch to a BA position. I am open for change but really quite unsure yet if I would take it or move to different company to look for an ETL job or learn automation as I have basic knowledge for db and programming. Thank you for describing and pointing out the main skills needed to be focused on and improved in pursuing the job.
The thing for me is, I realized that it’s not always good to be just staying in your comfort zone. We really need to adapt and constantly learn new things to have better version of ourselves.
Exactly !!
Is it a better choice to switch from automation to BA?
In Addition I am good at automation, I know ETL as well as performance Testing.
You have got good skill set. Automation and ETL Testing is also in demand these days.
But if you want to shift from technical to non technical. and command on domain, BA is good option.
Hi
I had worked in MNC for 5 years as a software Tester.7 years back i had to quit the job. Want to join the IT again as a business analyst.
Please suggest what all(courses,certifications) i need to study
Hi,
I am working as a Backend Quality Analyst with 3 years work experience. How can I switch to BA profile. I am not from IT background.
Please suggest.
Thanks
Ayush Garg
Thanks Ayush for writing us.
May I know your domain or Industry?
Hello sir , this is Neeraj agrawal and i have 1.5 year of exp in manual testing and now i wan to switch to BA profile in finance domain , please tell me how should i proceed ?
Thanks Neeraj for writing us!
Shifting to BA is indeed wise decision. For the start, as I mentioned in the article:
Improve your Communication skill:
Gain Domain knowledge:
Observe BAs and assist in current project :
Talk to your Project Manager :
Hope this helps !
Let us know if you need more.
Its realy helpful. Thanks
Thanks Amol !
I’m a functional tester holding 2.5 years of experience. Being a QA has always been interesting and challenging to me. But as you mentioned manual testing can be monotonous and less challenging as the career ladder raises. I’m planning to switch my career from a manual tester to automation QA analyst. Your article was useful in helping me to switch my career from a QA to a BA after I gain few more years of experience as a QA. I would request you to suggest some of the external certifications that are recognized for my experience.
Thanks in advance!
Hi Prashanti,
Thanks for your comment.
For certification you can check https://www.iiba.org/
International Institute of Business Analysis (IIBA®) : They offer Certified Business Analysis Professional™ (CBAP®) -This certification is for Business Analysts who are looking to demonstrate their experience and competence in the field of business analysis
Great article! I am a functional tester with 5+ years of experience. I am also becoming unchallenged with my current position. Of course I have thought of going into test automation, ETL, etc. But BA has always been something more interesting to me. Now I am really considering it. Thanks!
Thanks!! I am glad you found this article helpful.
Explained well on how to shift career from testing to Business Analyst..
Thanks, Kanchana. Glad you found it useful.
Good explanation.can u suggest certificate in BA profile.
Very well Explained!.
Great Article!!! Thanks a lot.